Jan 19, 2023
At Noona we think a lot about how we can help our customers save time and make more money. A couple of things we think a lot about in that context:
How we can help you turn walk-ins and new customers into loyal ones.
How we can help you automate boring busy work
Well, we’re happy to announce that we have finally released a feature that helps with both of these things and has been highly requested by our users for a long time: Recurring appointments!
It has always been possible to create repeating blocked times to easily block entire weeks or recurring patterns of “out-of-office” time such as the weekends.
However, the same has not been possible for appointments until now.
This will hopefully be super useful for all of you that have truly loyal regulars that show up at the same time every quarter, every month or perhaps even every week!
And for those of you that have not been using this pattern to increase loyalty and customer lifetime value, now you have the perfect tool to try it out!
If you want to learn more about how to use this powerful new feature, check out this help article.
Recent fixes and improvements
Improved customer history with a “past/upcoming” split
We added a lot of new permissions for our “Roles and Permissions” feature: can view all calendars, can manage own appointments and clients (create, edit, delete), can manage all appointments (create, edit, delete), can view and manage all clients (create, edit, delete)… and more!
A lot of timezone-related bug fixes and improvements
Improvements to the search field in the outbound SMS message list
We fixed a bug where it was not possible to change the social security number associated with a subscription
Fixed a bug related to license plates not being updated after online bookings
Fixed a bug where it was not possible to hide certain notifications inside Noona HQ
Fixed a bug where some appointments did not appear in the calendar for a few companies
Fixed a bug where some clients could not cancel appointments via the Noona app
Fixed a bug where in some very rare edge cases it was possible to book an appointment over an existing one.
… and more